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Create Your First Check-In

Create Your First Check-In

Use this guide to connect your business, activate Map Check-Ins, and publish your first post.

What this article covers

In this guide, you will learn how to:

  • connect your Google Business Profile

  • select the right business

  • subscribe to Map Check-Ins

  • create your first check-in

  • remove an integrated business if needed

Before you start

Make sure:

  • the business has already been added to your account

  • you have access to the correct Google account

  • the business has an active Map Check-Ins subscription

  • you have a real job photo and a short description ready

Account setup should happen first, and then you can sign in with the correct credentials and start using the tool.

Connect your Google Business Profile

Before you can publish check-ins to Google Business Profile, you need to connect it first.

Go to the Map Check-Ins section and open the dashboard for the business you want to use. In the Platforms section, click Connect next to Google Business Profile.

You will be prompted to sign in with Google. Choose the Google account that manages the correct business profile, then complete the sign-in process.

Once connected, the business is ready to use for check-ins.

Important

Always sign in with the exact Google account that manages the business listing. If you use the wrong account, the correct profile may not appear.

Select the business you want to use

If you manage more than one business or location, make sure the correct one is selected before creating a check-in.

You can search, filter, or select businesses inside the dashboard. This helps you stay focused on the correct location and avoid posting under the wrong profile.

Take a second to verify the business before movi

ng on. This is one of the most common setup mistakes.

Subscribe to Map Check-Ins

Each business needs an active subscription before you can use Map Check-Ins for that location.

If the business is not active yet, subscribe first. Once the subscription is active, that business can create and publish check-ins.

If a business has been added but is not subscribed, it may still appear in your dashboard, but you will not be able to complete the full check-in workflow.

Open the Check-Ins dashboard

After the business is connected and subscribed, open the Map Check-Ins dashboard.

This is where you can:

  • review check-in activity

  • see connected platforms

  • manage drafts and published posts

  • create a new check-in

If this is your first time using the tool, your dashboard may show no activity yet. That is normal.

Create your first check-in

Click New Check-In to open the post builder.

Then complete the setup in this order.

1. Select Business

Choose the correct business from the dropdown.

2. Choose the address

Select the address that matches the job.

Use From Office if the job should be tied to the main business location.

Use Select Address if you want to connect the post to a different job location.

3. Write the description

Add a short, clear summary of the work completed.

Keep it simple and real. Focus on what was done, where it happened, and what problem was solved.

4. Upload media

Add a real photo from the job.

Use clear images that show the work. Avoid blurry photos, stock images, or unrelated photos.

5. Connect the platforms you want to use

If needed, connect any platforms that are still not active.

You may be able to publish check-ins to:

  • Google Business Profile

  • Website Widget

  • other connected channels in your account

6. Review the preview

Before publishing, review the post preview and make sure everything looks right.

Check that:

  • the correct business is selected

  • the description makes sense

  • the photo looks good

  • the right platforms are connected

7. Save or publish

Click Save Draft if the post is not ready yet.

Click Publish when everything is complete.

Remove an integrated business

If you need to disconnect or remove a business, use the three dots menu next to that business.

This is useful when:

  • the wrong business was connected

  • a location should no longer be managed

  • you need to clean up old integrations

Be careful before removing a business. Make sure you are editing the correct one.

Common issues to avoid

Wrong Google account

Always use the Google account that actually manages the business profile.

No active subscription

A business must have an active Map Check-Ins subscription before you can use the full workflow.

Wrong business selected

If you manage multiple locations, double-check the selected business before creating a post.

Trying to post before connecting Google Business Profile

If Google Business Profile is not connected, your check-in will not publish there.

Writing the post like an ad

A check-in works better when it sounds like a real update from a real job.

Quick recap

To create your first check-in:

  • connect Google Business Profile by signing in with Google

  • select the correct business

  • activate a Map Check-Ins subscription

  • open the Check-Ins dashboard

  • click New Check-In

  • add the post details and publish

The best check-ins are usually the most straightforward ones: one real photo, one clear description, and the right business selected before publishing.

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