Skip to main content

Understanding the Dashboard & Activity

How to Use the Map Check-Ins Dashboard

Manage check-in activity, review statuses, monitor platform connections, and create new check-ins from one place.

The Map Check-Ins Dashboard is the main view for managing check-ins for one location. Use it to track activity, review publishing status, fix failed posts, and create new content.

Open the dashboard

Navigate to: Map Check-Ins → Locations

Step 1: Select the business

  1. Find the business you want to manage.

  2. Click the business name or Manage.

Each location has its own dashboard, check-ins, activity, and platform connections.

Review the summary cards

At the top of the dashboard, review the summary cards.

Step 2: Understand the summary cards

These may include:

  • Total

  • Scheduled

  • Published

  • Pending

  • Failed

  • Drafts

These cards give you a quick snapshot of what is happening in that location.

  • Total: all check-ins created

  • Scheduled: check-ins set to publish later

  • Published: check-ins that posted successfully

  • Pending: check-ins waiting for approval

  • Failed: check-ins that did not publish

  • Drafts: check-ins saved but not published

Use the map view

Review the map shown in the dashboard.

Step 3: Review job coverage

Each pin represents a job location. This helps you see where check-ins were created and gives you a simple view of your activity area.

Check platform connections

On the right side of the dashboard, review the platform connection section.

Step 4: Review connected platforms

You may see:

  • Google Business Profile

  • Facebook

  • Instagram

  • Website Widget

Click a platform to:

  • connect it

  • reconnect it

  • remove access

This section shows whether each platform is connected or not connected for that location.

⚠️ Warning

If a platform is disconnected or expired, new check-ins may fail to publish there.

Review the check-ins table

Scroll down to the check-ins table.

Step 5: Read the check-ins list

Each row may include:

  • Title

  • Date

  • Employee

  • Status

  • Platforms

This table is the main place to review all check-ins for the location.

Filter or search check-ins

Use the available filters and search tools above the table.

Step 6: Narrow the list

You may be able to filter by:

  • Status

  • Platform

  • Employee

  • Date range

You can also use the search bar to find a specific check-in.

Filters help you manage large amounts of content more quickly.

Understand check-in statuses

Use the Status column to understand the current state of each check-in.

Step 7: Review the status types

Common statuses include:

  • Published: the check-in posted successfully

  • Scheduled: the check-in will publish later

  • Pending: the check-in is waiting for approval

  • Draft: the check-in is saved but not published

  • Failed: the check-in did not publish successfully

If a check-in fails, the most common causes are:

  • platform not connected

  • expired login

  • permission issues

Open a check-in to view details

Click any check-in in the table.

Step 8: View full check-in details

Opening a check-in lets you review its full details, including:

  • images

  • description

  • address

  • selected platforms

  • status

Edit a check-in

Open the check-in, make your changes, then click Save.

Step 9: Update a draft or unpublished check-in

You can update draft or unpublished check-ins from the dashboard.

⚠️ Warning

If a check-in has already been published to Google, Facebook, or Instagram, changes may need to be made directly on those platforms.

Fix a failed check-in

Open the failed check-in and review the error.

Step 10: Retry a failed check-in

  1. Open the failed check-in.

  2. Review the error message.

  3. Fix the issue.

  4. Click Retry.

Most failed check-ins can be fixed by reconnecting a platform or correcting an access issue.

✅ Result

Once the issue is fixed, the check-in can be retried and published correctly.

Create a new check-in

Click + New Check-In in the top right of the dashboard.

Step 11: Start a new check-in

This lets you create a new check-in without leaving the dashboard.

You’re all set

You can now use the Map Check-Ins Dashboard to:

  • monitor all check-ins for a location

  • review activity and statuses

  • manage platform connections

  • filter and search content

  • fix failed posts

  • create new check-ins quickly

Did this answer your question?